Returns & Exchanges
We want you to feel as legendary as you smell, which is why we offer a 30-day Sudsisfaction Guarantee on all our natural grooming products. If you aren't completely satisfied with your haul, we'll make it right with a refund or a fresh exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process within 30 days of purchase.
- 2.Choose Your Resolution
Select whether you would like to exchange your scent for a different variety or receive a full refund to your original payment method.
- 3.Print Your Label
Download and print the prepaid shipping label provided by our system to ensure your return journey is hassle-free.
- 4.Ship It Back
Pack up your items securely and drop the package off at any authorized carrier location; we will process your request once it arrives at the Squatch cabin.
